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PREMIUM SERVICE

PREMIUM SERVICES
1

Premium Services Available

Service

(GOLD SERVICE ONLY : UK, Ireland, Germany, USA)

GOLD

ELECTRONIC ADVICE OF STATUS
YES
ELECTRONIC ADVICE OF ANY POTENTIAL ISSUES
YES
TRACKING NUMBER
YES
REPLACEMENT PLAN TO AUD$100
YES
EXTENDED WARRANTY UP TO AUD$500
YES
NO RETURN CHARGE TO AUSTRALIA IF UNDELIVERABLE
YES
50% DISCOUNT ON RE-SENDING
YES
25% DISCOUNT ON RE-SENDING
N/A
   

GOLD $19.95

 

2

Optional Replacement Plan and Extended Warranty

   
This provides a replacement amount equal
to the Declared Value, and the cost of freight in the
event of non-delivery after a period of 90 days has expired
after the indicative timeframe. The cost of freight is
not to be included in the Declared Value. An automatic
amount is calculated based on the size of the parcel.
   

DECLARED VALUE + EXTENDED WARRANTY COST

   
Up to $100
Gold
$101- $250
$16.95
$251 - $500
$22.95
Every additional $250 or part there of
$6.00

 

3

Express Courier

Express Courier is different. It has the following features:

1. Faster service (2-5 business days).

2. Trackable with a unique tracking number.

3. Signature on delivery.

4. Includes customs clearance (but not duty or taxes).